Group Bookings Policy

Bookings Policy

All bookings require a deposit to secure the reservation upon enquiry. Deposits are non refundable if guests do not attend the booking and the Management reserves the right to refuse the reservation if deposits are not received in full.

At any point if we receive a second request for the same date, time, table as an unsecured booking all deposits must be settled within 24 hours. Failure to do so may result in the booking being released to the second party.

Clark's Restaurant will always attempt to phone or email to inform you for the deposit or if a second party enquiry.

Deposit Payments

Payment made are in pounds sterling and can be made by credit card, debit card & Apple Pay. If you require an invoice including a VAT registered number please make this clear on the reservation. For payment using credit card call 01723 447373. WE DO NOT EXCEPT AMERICAN EXPRESS AS A PAYMENT METHOD.

Bookings for 8 people & Over.

- Menus & Pre - Orders

We require a pre - order of your menu choices one week prior to the reservation using the Pre - order template which our staff will email to you. This will include the name of the guest, menu choices and any dietary requirements or allergies they may have. Steaks must be stated what the preference of the cooking degree. Menus can viewed on our website page under the appropriate headings.

Cancellations

If a group booking (8 persons) is cancelled or postponed within 72 hours of the original booking date Clark's Restaurant reserves the right to retain the full deposit with no refund, or at its discretion, to transfer the deposit amount to an alternative booking.

Customer Care

Any queries regarding your meal, service or payment must be brought to our attention at the very earliest opportunity, and in any case, prior to the departure from the restaurant.

No Show Policy

We will hold a booking for 20 minutes beyond the original booking time to allow for any unforeseen circumstances. We request you contact us to make us aware of any potential delay.

Gift Vouchers

Available to be purchased online or at the restaurant using a valid credit or debit card and made out to your required value of pounds. Gift vouchers are not valid currency for Special Events running at the restaurant and will be refused as a method of payment.

Clark's Restaurant

T: 01723 447373

E: clarksrestaurant@outlook.com